Technical Administrator – Industrial Doors

📍 Location: West Midlands (or commutable distance to South Birmingham)

💰 Salary: £34,000 + Excellent Benefits

A fantastic opportunity has arisen to join a national service and maintenance provider within their Industrial Door Division, supporting operations across the UK.

As a Technical Administrator, you’ll be part of a team responsible for coordinating engineers, managing service reports, and ensuring smooth communication between customers, planners, and field teams. This is a key support role for a busy technical department handling automatic doors, shutters, and gates nationwide.

The Role

• Coordinate planned and reactive maintenance jobs for engineers across your region.
• Liaise with clients, suppliers, and the engineering team to ensure jobs are completed efficiently.
• Process service reports, quotations, and purchase orders.
• Maintain accurate records on the CRM system.
• Support compliance and KPI reporting.
• Provide administrative and technical support to the Service Team Manager.

What You’ll Need

• Experience within industrial doors, facilities maintenance, or a technical service environment.
• Strong administrative and coordination skills.
• Confident communicator able to manage multiple priorities.
• Great attention to detail and problem-solving ability.
• Comfortable using CRM and MS Office systems.
• A proactive, dependable team player with a customer-first approach.

What’s in It for You

• 💸 Financial wellbeing support through Salary Finance – including affordable loans, advance pay access, and simple savings options.
• 💚 WeCare Programme – 24/7 GP access, mental health and counselling support, nutrition advice, and financial guidance for you and your family.
• 💰 Matched Pension Scheme – with company contributions up to 6% and life assurance cover worth 4x your annual salary.
• 🛠️ Health Shield Cash Plan – claim back on everyday healthcare costs like dental, optical, and physiotherapy.
• 🚗 Cycle2Work Scheme – save up to 42% on bikes and accessories.
• 🏡 Discounts & Perks – 10% off B&Q and TradePoint, gym savings, high-street discounts, and hotel deals.
• 🧑‍🤝‍🧑 Refer a Friend Scheme – up to £1,000 for successful referrals.
• 🚘 Tusker Electric Car Scheme – drive a fully serviced, insured electric car through salary sacrifice.
• 🌴 33 days holiday (including bank holidays).

Why Apply?

This is a chance to build your career with a growing, reputable business that takes pride in developing its people. You’ll be joining a supportive team environment where your efforts are recognised and rewarded.

📩 Apply now or contact David at / 📞 01332 479871 for a confidential discussion.

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however we will keep your details on our talent management system to consider you for future opportunities.